Marketing: A Love Story: How to Matter to Your Customers
Marketing: A Love Story: How to Matter to Your Customers Summary “Marketing: A Love Story: How to Matter to Your Customers” by Bernadette Jiwa is a book that explores the emotional and human aspects of marketing. Jiwa argues that successful marketing is not just about selling products but about creating meaningful connections with customers. Throughout the book, she emphasizes the importance of understanding customer needs, crafting compelling stories, and building trust. Jiwa encourages marketers to focus on authenticity and the value they can provide, rather than traditional marketing tactics that often lack genuine engagement. ...